Putting the team in teamwork

Help Desk

How do I know when I've received a document on The Retirement Team website?

You will receive an email notifying you that you received a document or a message on the website. You can log into the website to check the contents of the email or the document, which will be sitting in your Inbox.
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What's wrong with using email to exchange files?

Email is an inherently insecure transport agent; anyone who is motivated can intercept and read email. If you are emailing financial data or other sensitive information, you risk allowing hackers to intercept that information.
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Why the focus on security?

Clients of The Retirement Team often need to exchange sensitive employee or company information with The Retirement Team. The website provides a secure means of exchanging plan documents, information without risking that information on the internet.
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